Frequently asked questions

ACCOMMODATION

All mobile homes offer the same basic comfort (2 bedrooms, 2 bathrooms, a kitchen, a living room, and a terrace), while differences lie in:

  • location within the resort
  • terrace size
  • additional equipment
  • a special luxury unit with a private jacuzzi

No. Most mobile homes do not have a private jacuzzi.

One luxury mobile home in the resort has its own outdoor jacuzzi.

Yes. All mobile homes have a fully equipped kitchen:

  • refrigerator with freezer
  • cooking hob
  • microwave
  • kettle
  • dining area

Premium mobile homes additionally include a dishwasher.

Yes. Each mobile home has a private covered terrace with outdoor furniture for relaxation.

Mobile homes are designed for up to four people. They consist of two bedrooms (one with a double bed and one with two single beds) and also include a sofa bed in the living room.

Lake Houses are designed for up to two adults and feature one double bed.

Yes. Each house has a private terrace overlooking the lake.

Lake Houses are located directly by the lake, while Lake View Houses are positioned on a higher location with a view of the lake.

Yes, both types have the same basic amenities: air conditioning, heating, private terrace, bathroom, WiFi, SAT-TV, a small refrigerator, and a kettle. The difference is only in location and view.

Yes, prices vary depending on the type of house, season, and availability. Each type has its own price list.

A stay in Tree Houses is a unique accommodation experience among the tree canopy. The houses combine a natural environment with modern comfort and are ideal for families and guests seeking a special holiday experience.

Yes. Each Tree House has two private bathrooms, a fully equipped kitchen, a living room with a sofa bed, two bedrooms, and a covered terrace with a fire pit.

Yes. Tree Houses can accommodate up to six people and are very popular with families with children. Children especially enjoy staying among the trees.

During booking, guests may submit a request for a specific house. While we cannot guarantee assignment of a specific unit, we always try to accommodate requests depending on availability.

Yes, Tree Houses are safe and structurally stable. Mild movement is normal and part of the experience of staying among the trees, enhancing the feeling of nature immersion.

Bungalows are ideal for couples or short stays and include a private bathroom, mini fridge, and air conditioning.

The apartment is the largest accommodation unit in the resort and includes:

  • separate bedroom
  • living room
  • fully equipped kitchen
  • dining area
  • dishwasher

The apartment is an excellent choice for families or guests planning a longer stay.

No. Bungalows include a mini fridge but do not have a fully equipped kitchen.

Yes. Thanks to a separate bedroom, living room, and fully equipped kitchen, the apartment provides additional comfort for longer stays.

Da, kućni ljubimci su dobrodošli u sve jedinice uz prethodnu najavu i nadoplatu. Ljubimci moraju biti pod nadzorom vlasnika tijekom cijelog boravka, a psi moraju biti na povodcu.

The tourist tax is €2.00 per person per day, the eco tax is €0.40 per person per day, and a one-time registration fee of €1.20 applies.

ACTIVITIES AT THE RESORT

Plitvice Holiday Resort offers a wide range of activities and facilities for families, couples, campers, and lovers of active holidays. Guests can enjoy an outdoor swimming pool, wellness centre, sports courts, children’s playgrounds, an open-air cinema and animation programs during the high season, as well as pet-friendly facilities.

At the resort, guests can relax, enjoy recreation, and experience nature, while the nearby area offers the Plitvice Lakes National Park and many other natural attractions.

Yes. The resort has several playgrounds suitable for different age groups.

Yes. A children’s animation program is organized in July and August.

Yes. Guests can use their own bicycles and explore numerous cycling routes.

Recommended activities for families:

  • Plitvice Lakes National Park
  • Speleon – Underground Heritage Centre
  • Children’s playgrounds
  • Children’s animation programs
  • Ranch Dolina Jelena
  • Barać Caves
  • Outdoor swimming pool

Recommended activities for couples:

  • Private wellness
  • Nature walks
  • Lake houses
  • Tree Houses
  • Romantic dinners

ARRIVAL

Check-in is available from 3:00 pm.

Check-out is from 07:00 am to 11:00 am

Yes. Reception is open 24 hours a day. Please inform us in advance about late arrival.

Free parking is available within the resort, close to the accommodation units.

Yes, parking is included in the accommodation price. One private parking space is provided per accommodation unit at no additional charge.

The bus stop is located 20 meters from the resort.
Regular bus lines connect Grabovac with Zagreb, Karlovac, Zadar, and other cities.

We recommend checking the timetable on the official Zagreb Bus Terminal website before travel.

We do not offer a standard shuttle transfer from airports.

Upon request, our staff can arrange private transport:

  • with prior notice
  • subject to availability
  • at an additional cost

Yes. You can leave your luggage at reception before check-in or after check-out, depending on storage availability.

BEFORE RESERVATION

Plitvice Holiday Resort is located in Grabovac, on the main state road D1 between Zagreb and Split.

Distances:

  • 8 km from Plitvice Lakes National Park
  • 120 km from Zagreb
  • 150 km from Zadar
  • 70 km from Karlovac

The resort is easily accessible by car and bus.

Plitvice Holiday Resort is only 8 kilometers from Plitvice Lakes National Park, which is about a 10-minute drive.

During the season, guests also have access to an organized shuttle transfer between the resort and the National Park.

Yes. During the season, an organized shuttle transfer is available between Plitvice Holiday Resort and Plitvice Lakes National Park.

  • Departure from the resort: 09:00
  • Return from the National Park: 14:00 and 17:00
  • Return ticket price: €4 per person

Note: Pets are not allowed on the shuttle.

Plitvice Holiday Resort offers a wide range of accommodation options in continental Croatia..

You can choose from:

• camping pitches for tents
• Standard, Comfort, Premium, Premium Plus, Exclusive and VIP camping pitches
• standard mobile homes
• premium mobile homes by the pool
• luxury mobile home with private jacuzzi
• tree houses
• lake houses and lake view houses
• tipi glamping tents
• apartment
• bungalows

Each accommodation type is designed for different holiday styles – from nature camping and family stays to luxury glamping and private wellness holidays.

Yes. Plitvice Holiday Resort is an ideal choice for families with children, offering a wide range of facilities and activities for a carefree and active holiday surrounded by nature.

Family facilities include:

• outdoor swimming pool
• children’s playgrounds
• children’s sanitary facilities
• sports courts
• children’s entertainment during the summer season
• spacious family accommodation units
• children’s menus in the restaurant

In addition to on-site facilities, many family-friendly attractions are located nearby:

• Plitvice Lakes National Park
• Ranch Deer Valley, where visitors can observe and feed deer
• horse riding ranches for children and adults
• Barać Caves
• Speleon Underground Heritage Centre
• Korana Canyon walking trail
• Old Town Drežnik
• Rastoke, a picturesque mill settlement in Slunj

Thanks to the combination of natural beauty, educational content, and outdoor activities, Plitvice Holiday Resort is an ideal choice for family holidays with children of all ages.

Yes. The resort is very popular among couples seeking peace, privacy, and a romantic setting.

We especially recommend for couples:

  • lake houses
  • tree houses
  • luxury mobile home with private jacuzzi
  • private wellness centre
  • dinners in the restaurant

Located near Plitvice Lakes National Park, Plitvice Holiday Resort offers a unique combination of nature, privacy, and comfort, making it an excellent choice for couples throughout the year.

Yes, pets are welcome with prior notice and an additional fee.

Guests with dogs have access to:

  • pet-friendly accommodation units
  • dog agility park
  • dog shower
  • waste bag stations
  • walking trails in nature

Dogs are allowed in most areas of the resort, except the pool area. Pets must be under supervision at all times and kept on a leash.

Yes. The resort has a large outdoor cascading swimming pool with three levels, a sunbathing area, and a pool bar.

The pool is open during the summer season and is a central place for relaxation and refreshment after visiting Plitvice Lakes and nearby attractions.

Yes. The wellness centre can be reserved for private use.

The wellness includes:

  • Finnish sauna
  • infrared sauna with salt wall
  • hydromassage jacuzzi
  • experience shower
  • relaxation zone

The wellness area is rented as a private unit for maximum comfort and privacy.

Yes. The resort includes a restaurant, café bar, and pool bar.

The restaurant offers a combination of traditional local dishes from Lika and modern meals prepared with fresh local ingredients. Guests can enjoy breakfast, lunch, and dinner.

Bungalows and Apartment

Bungalows are ideal for couples or short stays and include a private bathroom, mini fridge, and air conditioning.

The apartment is the largest accommodation unit in the resort and includes:

  • separate bedroom
  • living room
  • fully equipped kitchen
  • dining area
  • dishwasher

The apartment is an excellent choice for families or guests planning a longer stay.

No. Bungalows include a mini fridge but do not have a fully equipped kitchen.

Yes. Thanks to a separate bedroom, living room, and fully equipped kitchen, the apartment provides additional comfort for longer stays.

CAMPING

Camping pitches at Plitvice Holiday Resort are designed for different types of camping – from tents and caravans to large motorhomes.

The resort offers several pitch categories:

  • Standard pitches – for small and medium-sized campers and caravans – with electricity connection
  • Comfort pitches – spacious pitches for larger campers and family camping – with electricity connection
  • Premium and Premium Plus pitches – larger pitches with water and electricity connection
  • Exclusive pitches – centrally located near the pool and sanitary facilities with water and electricity connection
  • VIP Exclusive pitches – the most spacious pitches with water and electricity connection and a private covered terrace

No. Not all pitches have a water connection.

  • Premium, Premium Plus, Exclusive, and VIP Exclusive pitches have water connections
  • Standard and Comfort pitches have access to shared water points within the campsite

Yes. All camping pitches at Plitvice Holiday Resort have electricity connection.

Regardless of whether you stay in a tent, caravan, or motorhome, electricity is available throughout your stay.

Yes, for connection to the electrical grid we recommend using a standard CEE camping adapter used in most European campsites.

If you do not have your own adapter, you can borrow one at reception with a refundable deposit, subject to availability.

Electric power depends on the pitch type:

  • Standard pitches: 6 A
  • Comfort, Premium, Premium Plus, Exclusive, and VIP pitches: 10–16 A

All camping pitches have electricity, while Premium, Premium Plus, Exclusive, and VIP pitches also have a water connection.

Yes. Plitvice Holiday Resort is suitable for motorhomes of all sizes.

The resort offers:

  • spacious camping pitches
  • electricity connections
  • water connections on selected pitches
  • chemical toilet disposal
  • modern sanitary facilities
  • laundry service
  • EV charging station

Yes, electric and gas barbecues are allowed on camping pitches.

Open fire and charcoal barbecues are not allowed on pitches but are permitted only in designated areas within the resort.

Barbecuing on accommodation terraces is not allowed.

Guests have access to designated barbecue zones and fire pit relaxation areas for social gatherings.

Charcoal grills and open fire are not allowed on camping pitches, only in designated resort areas.

Campsite guests have access to a dedicated chemical toilet disposal station within the resort.

It is located in the sanitary area and maintained according to environmental and hygiene standards.

If needed, reception staff will guide you to the nearest disposal point.

Tipi tents are designed for up to four people and include four separate beds, storage boxes, a table and chairs.

Yes, Tipi tents have a portable air conditioning unit. They are located in a natural environment that provides a pleasant atmosphere during summer months.

Bed linen is included in the price. Towels are not included but can be brought by guests or rented for an additional fee, subject to availability.

Guests of Tipi tents use modern shared sanitary facilities located close to the accommodation. Private bathroom rental is also available.

Tipi tents are 23 m² in size and include four beds, storage units, a table and chairs, air conditioning, electricity and free WiFi.

Lake Houses

Lake Houses are designed for up to two adults and feature one double bed.

Yes. Each house has a private terrace overlooking the lake.

Lake Houses are located directly by the lake, while Lake View Houses are positioned on a higher location with a view of the lake.

Yes, both types have the same basic amenities: air conditioning, heating, private terrace, bathroom, WiFi, SAT-TV, a small refrigerator, and a kettle. The difference is only in location and view.

Yes, prices vary depending on the type of house, season, and availability. Each type has its own price list.

Mobile Homes

All mobile homes offer the same basic comfort (2 bedrooms, 2 bathrooms, a kitchen, a living room, and a terrace), while differences lie in:

  • location within the resort
  • terrace size
  • additional equipment
  • a special luxury unit with a private jacuzzi

No. Most mobile homes do not have a private jacuzzi.

One luxury mobile home in the resort has its own outdoor jacuzzi.

Yes. All mobile homes have a fully equipped kitchen:

  • refrigerator with freezer
  • cooking hob
  • microwave
  • kettle
  • dining area

Premium mobile homes additionally include a dishwasher.

Yes. Each mobile home has a private covered terrace with outdoor furniture for relaxation.

Mobile homes are designed for up to four people. They consist of two bedrooms (one with a double bed and one with two single beds) and also include a sofa bed in the living room.

NEARBY

In addition to Plitvice Lakes National Park, guests can explore a variety of nearby attractions, including Barać Caves, Speleon – Underground Heritage Centre, Ranch Dolina Jelena, the medieval ruins of Drežnik Old Town and the picturesque village of Rastoke.

For guests seeking an active holiday, the surrounding area offers a wide range of outdoor activities, including kayaking on the Mrežnica River, cycling routes, horse riding experiences in nature, and adrenaline-filled adventures such as adventure parks, zipline rides, quad tours, and buggy excursions.

Barać Caves are one of the most famous cave systems in Croatia. Visitors explore underground chambers with guided tours and can see stalactites, stalagmites, and the rich geological and historical heritage of the area.

Guided tours of the Upper Barać Cave are seasonal, usually from 1 April to 31 October.

Educational trails and the surrounding area are accessible throughout the year.

Approximately 8 km, or about a 15-minute drive.

Speleon – Underground Heritage Centre is a modern visitor centre dedicated to caves, geology, archaeology, and prehistory of the Plitvice region.

Yes. Speleon offers interactive content, multimedia exhibitions, and educational programs for both children and adults.

Yes. Speleon is open year-round. Opening hours and changes during holidays or maintenance periods are published on the official Speleon website.

Rastoke is a picturesque settlement in Slunj, known for its waterfalls, historic watermills, and traditional architecture.

It is located where the Slunjčica River flows into the Korana River and is one of the region’s most popular attractions.

About 20 km, approximately a 20-minute drive.

Yes. Rastoke can be visited throughout the year, although availability of some facilities (restaurants or attractions) may vary seasonally.

Yes. Organized rafting trips on the Korana River and kayaking tours on the Mrežnica River are available.

Ranch Dolina Jelena is one of the most popular family attractions nearby, where visitors can observe, feed, and photograph deer in a natural environment.

Yes. Organized rafting trips on the Korana River and kayaking tours on the Mrežnica River are available.

Yes. Most programs are beginner-friendly and include professional guides and safety equipment.

Yes. The Plitvice region is known for numerous marked cycling routes through forests, fields, and traditional villages.

There are plenty of attractions and outdoor activities to enjoy within a short drive of the resort, including:

  • Plitvice Lakes National Park
  • Barać Caves
  • Speleon – Centre of Underground Heritage
  • Rastoke
  • Ranch Dolina Jelena
  • Kayaking on the Mrežnica River
  • Horseback riding
  • Cycling tours

If staying several days, it is recommended to combine a visit to Plitvice Lakes with exploration of nearby natural and active attractions.

Nearby you can visit Barać Caves, Speleon – Underground Heritage Centre, Rastoke, and Drežnik Old Town. For outdoor activities, kayaking on the Mrežnica River, cycling routes, and horseback riding on nearby ranches are available.

For adrenaline experiences, options include zipline, quad and buggy tours, and adventure parks in the area, offering an active way to explore the nature of Lika and Kordun.

PLITVICE LAKES NATIONAL PARK

It is recommended to purchase tickets in advance via the official online shop of Plitvice Lakes National Park. The number of tickets per time slot is limited.
https://np-plitvicka-jezera.hr/
https://np-plitvicka-jezera.hr/

It is recommended to buy tickets at least two days in advance. During the summer season, weekends, and holidays, it is advisable to book even earlier due to high demand.

The duration depends on the chosen route. Most tours last between 4 and 8 hours, while shorter routes take around 3 hours.
https://np-plitvicka-jezera.hr/planirajte-posjet/istrazite-jezera/aktivnosti/programi-obilaska-jezera/
https://np-plitvicka-jezera.hr/planirajte-posjet/istrazite-jezera/aktivnosti/programi-obilaska-jezera/

Yes. Most visitors explore the National Park in one day, while a two-day stay is recommended for a more detailed experience.

Yes. Plitvice Lakes National Park is open throughout the year. Opening hours and visiting conditions may vary depending on the season and weather conditions.

The resort is about 8 km from the National Park, approximately a 10-minute drive.

The closest entrance is Entrance 1, about 8 km away (around 10 minutes by car). Entrance 2 is about 2 km from Entrance 1.

The choice of entrance depends on your planned route. Some tours start at Entrance 1, others at Entrance 2. We recommend checking official tour programs before your visit:
https://np-plitvicka-jezera.hr/en/plan-your-visit/istrazite-jezera/activities/lake-tour-programmes/

https://np-plitvicka-jezera.hr/en/plan-your-visit/istrazite-jezera/activities/lake-tour-programmes/

Yes. A shuttle service is available between the resort and Plitvice Lakes National Park.

A return ticket costs €4 per person. The shuttle departs from the resort at 09:00 am, with returns from the National Park at 2:00 pm and 5:00 pm.

Yes. Dogs are allowed in the National Park if kept on a leash. Please note that pets are not allowed on the shuttle bus.

Plitvice Lakes can be visited year-round, with each season offering a different experience:

  • Spring – highest water levels and most impressive waterfalls
  • Summer – longest days and most activities
  • Autumn – spectacular forest colours
  • Winter – snowy landscapes and frozen waterfalls

RESERVATIONS AND PAYMENT

You can book accommodation directly through our website or by email at info@plitvice.com. After availability is confirmed, you will receive an offer and booking confirmation.

Yes. A reservation can be made without a credit card. In this case, the booking is confirmed by paying an advance invoice (proforma invoice) issued by the resort. Payment is possible by bank transfer, and the reservation is confirmed once the payment is received, according to the booking conditions.

For certain rate plans, a credit card may be required as a booking guarantee.

Cancellation conditions depend on the type of reservation and selected rate plan. For standard reservations, cancellation is usually free of charge up to a certain deadline before arrival, while non-refundable reservations cannot be refunded. Detailed conditions are provided at the time of booking.

Yes, reservations can be modified by sending a written request to info@plitvice.com. Changes are subject to availability and booking conditions.

A non-refundable rate is a discounted price that cannot be cancelled or refunded after the reservation is confirmed.

In case of cancellation or no-show, the full amount will be charged.

No. Tourist tax, eco tax, and a one-time registration fee are not included in the accommodation price and are paid at the reception according to the current price list.

RESTAURANT

Yes. The resort has a restaurant offering breakfast, lunch, dinner, and à la carte dishes.

The restaurant is open to both resort guests and external visitors.

Yes. Breakfast is served daily for resort guests between 7:00 am and 10:00 am.

Breakfast can be booked during accommodation reservation or added during the stay.

The restaurant is open daily throughout the year, but opening hours may vary between the summer and winter season.

During the main tourist season, it is open from 07:00 am to 11:00 pm, while outside the season hours may be adjusted depending on occupancy and operational needs.

For the most accurate information, we recommend checking the current opening hours before arrival.

Yes. The Plitvice Holiday Resort restaurant is open throughout the year, with hours adjusted to the season.

Yes. Our menu features traditional cuisine of the Lika region, prepared with locally sourced ingredients, alongside a selection of modern international dishes.

Yes. Vegetarian and vegan dishes are regularly available on the menu.

Gluten-free meals can also be prepared, but prior notice is required to ensure appropriate ingredients and preparation according to your dietary needs.

If you have food allergies, intolerances, or special dietary requirements, please inform us during booking or before arrival. Our staff will be happy to assist you in choosing suitable dishes and provide ingredient information.

Yes. The restaurant is also open to external guests who are not staying at the resort.

Yes. Guests can book half board and full board for an additional charge.

No. Drinks are not included in the half board price and are charged separately.

STAYING WITH PETS

Yes. Plitvice Holiday Resort is a pet-friendly resort and welcomes guests with pets.

Stays with multiple dogs are possible with prior notice.

For a larger number of pets, we recommend contacting us before booking.

Pets are charged €20 per pet per night.

Yes. The resort has a dog agility area available free of charge.

Yes. A specially designed dog shower is available for guests.

No. Pets are not allowed to be left unattended in accommodation units.

Dogs are welcome on the outdoor terrace of the restaurant.

Yes. Dogs are allowed in Plitvice Lakes National Park if kept on a leash.

Please check the current park regulations before your visit.

Yes. The resort is surrounded by nature and numerous walking trails suitable for daily walks with dogs.

SWIMMING POOL

No. The outdoor swimming pool is not heated and operates during the summer season when weather conditions are suitable for swimming.

It is located in the central part of the resort and offers relaxation after visiting Plitvice Lakes and nearby attractions.

The outdoor pool is open daily from 10:00 am to 8:00 pm during the swimming season.

Opening hours may vary depending on weather conditions or special events.

Pool entry is free for resort guests.

Sunbeds are not included and are charged €7 per day. Reservations are not possible and are allocated based on availability.

Yes. External guests can use the pool with prior notice and purchase of a daily ticket.

Price is €15 per person for a full-day pass.

Yes.

Towels can be rented at reception for €3 per towel.

Yes. The resort offers various facilities for children and families, including pools, playgrounds, and sports facilities.

During the summer season, an animation program is available, and occasionally an outdoor cinema is organized depending on weather conditions. Guests can also enjoy outdoor recreational activities within the resort.

TIPI TENTS

Tipi tents are designed for up to four people and include four separate beds, storage boxes, a table and chairs.

Yes, Tipi tents have a portable air conditioning unit. They are located in a natural environment that provides a pleasant atmosphere during summer months.

Bed linen is included in the price. Towels are not included but can be brought by guests or rented for an additional fee, subject to availability.

Guests of Tipi tents use modern shared sanitary facilities located close to the accommodation. Private bathroom rental is also available.

Tipi tents are 23 m² in size and include four beds, storage units, a table and chairs, air conditioning, electricity and free WiFi.

Tree Houses

A stay in Tree Houses is a unique accommodation experience among the tree canopy. The houses combine a natural environment with modern comfort and are ideal for families and guests seeking a special holiday experience.

Yes. Each Tree House has two private bathrooms, a fully equipped kitchen, a living room with a sofa bed, two bedrooms, and a covered terrace with a fire pit.

Yes. Tree Houses can accommodate up to six people and are very popular with families with children. Children especially enjoy staying among the trees.

During booking, guests may submit a request for a specific house. While we cannot guarantee assignment of a specific unit, we always try to accommodate requests depending on availability.

Yes, Tree Houses are safe and structurally stable. Mild movement is normal and part of the experience of staying among the trees, enhancing the feeling of nature immersion.

WELLNESS

Yes. Plitvice Holiday Resort offers a private wellness centre that guests can reserve for exclusive use.

The wellness is intended for couples, families, and smaller groups who want privacy and relaxation during their stay.

The wellness centre includes:

  • Finnish sauna
  • infrared sauna with salt wall

hydromassage jacuzzi

  • Experience shower
  • Relaxation area

Yes. The wellness is rented as a private unit and during the reserved time it is used exclusively by one group of guests.

The wellness is designed for smaller groups, couples, and families.

It can accommodate up to 8 people at the same time.

Yes. The wellness must be reserved in advance.

Reservations can be made:

  • at the reception during your stay
  • by email before arrival

We recommend booking early during weekends and the summer season.

Private wellness rental is €160 for 2 hours of use.

Yes. Guests who are not staying at the resort can also use the wellness with prior reservation and confirmed time slot.

No. Use of the wellness centre is not included in the accommodation price and is charged separately